Pre Arrival Info

Age Limit

We welcome guests with a minimum age of 16. Teens from 13 to 16 years can avail of our facilities and services when accompanied by a parent or guardian.

Smoking Policy

Committed to providing a healthy environment, and a pleasant atmosphere, the V Integrated Wellness is a smoke-free facility. Please help us preserve a tranquil environment by lowering your voice and turning off your cell phone on all premises of V Integrated Wellness.

Daily Nurturing Hours

  • V Botanical Spa 9.00am to 9.00pm V Salon 12.00pm to 8.00pm
  • V Beach Club 9.00am to 9.00pm V Wellness Desk 10.00am to 4.00pm
  • V Fitness 7.00am to 8.00pm

Bookings

Demand for our services is high. To ensure that we can schedule your appointment at your preferred time, please make reservations in advance. During the operating hours, please contact:

V Botanical Spa extension 591
V Salon extension 581
V Beach Club extension 556
V Wellness Desk extension 556 
V Fitness extension 582

The Concierge will be delighted to assist you 24 hours at extension number 3. You can also communicate your appointment request via email directed to: info@Vintegratedwellness.com

What to Bring

We supply a wide variety of amenities: towels, sarongs, make-up remover, body wash, shampoo, conditioner, and body lotion. Please remember to bring your hairbrush, cosmetics and any other personal toiletries you may need. A space to store your belongings is provided. However, we will not assume liability for any loss or damage to your personal belongings. Please refrain from bringing valuables to the facilities.

Arrivals

For your optimal experience, we recommend that you arrive at least 15 minutes prior to your scheduled appointment, so that you can relax, enjoy refreshment, and prepare for your session. First time guests are requested to arrive a half-hour before your session to allow time to fill out a New Guest Profile Form, and benefit from spending precious moments in consultation with our staff.

Holistic Lifestyle Assessment

You will be asked to complete a New Guest Profile Form at the time of your first visit. Please advise us ahead of time of any special medical conditions, allergies, or pregnancy as certain therapies may not be recommended. Share with us your preferences regarding massage pressure or music selection, disclose your dietary concerns and communicate your fitness goals, so that we can truly customize your experience, ensuring that you enjoy to the fullest.

Cancellations

Should you need to reschedule or cancel your appointment, please inform us at the latest 12 hours prior to the appointment. For multiple sessions, 24 hours notice is requested. Cancellations or no-shows with less than the allotted time will be charged at full value. If you are running late, a phone call is always appreciated. We will try to accommodate you. Should we be unable to do so, the time of your arrival will determine the length of your sessions, which will be completed as scheduled to ensure that following services begin promptly.

Retail Collection

To ensure that your wellness experience continues after your return home, our boutique carries an array of spa, skincare, body care, hair care, yoga and fitness products, inspiring books, CDs and DVDs. Our staff will be delighted to assist you with the selection of products that truly meet your needs.

Service charge and tax

Reflecting our effort to make your wellness experience as seamless as possible, all prices include government tax and service charge. Additional gratuities are at your discretion.